30/04/2026 5:10 am
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I just landed my first proper tech role at this fintech place in London and I start in three weeks! Honestly so stoked to finally get out of retail. I've been digging around online trying to figure out what to study before my first day so I dont look like a total idiot lol.
Some sites keep banging on about ITIL v4 certifications but then I see other threads saying that stuff is basically dead and I should just focus on learning the ins and outs of Azure or AWS instead. It's kinda confusing because I'm just gonna be doing Tier 1 support so is cloud even relevant yet? What are the actual must-have technical skills for someone starting out in a modern helpdesk role today?
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30/04/2026 5:45 am
Congrats!! Fintech is such a rush! Quick question tho, are you guys gonna be a Microsoft shop or do they give everyone MacBooks? I remember being so lost my first week! Like someone mentioned, cloud is huge, but check these out:
- Microsoft MD-102 Endpoint Administrator Training
- Love this! Pros: Standard. Cons: Hard exam.
- CompTIA A+ Core 1 and Core 2 Training
- Fantastic! Pros: Covers hardware. Cons: Pricey. Cant wait to hear more!
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30/04/2026 5:11 am
Unfortunately ITIL was disappointing and I had issues with the theory. Focus on cloud instead:
- Microsoft AZ-900 Azure Fundamentals Training Its more reliable for fintech.
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30/04/2026 6:15 am
ive been in tech for a while but honestly im in the same boat trying to weigh up which path is worth the investment lately. certification costs are getting out of hand. i have been checking prices for the CompTIA A+ Core 1 and Core 2 Exam Vouchers but even that is pricey. it is tough trying to save money while also trying not to fall behind...
