| # | Post Title | Date | User |
| Which top customer service agent skills improve first-call resolution rates? | 2 weeks ago | MerseyRailLoop | |
| What are the most essential communication skills for a support agent? | 3 weeks ago | nqwepgstpf | |
| Best skills to prioritize for a support-class agent? | 1 month ago | DurhamCathedral | |